Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly, including: email address, name, phone number (optional), payment information, and order details. We also collect usage data such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to: process orders and payments, send order confirmations and download links, provide customer support, improve our services, and send marketing communications (with your consent).
3. Payment Processing
Payment processing is handled securely by Stripe. We do not store your full credit card information. Stripe's privacy policy governs how they handle your payment data.
4. Data Sharing
We do not sell your personal information. We may share data with: payment processors (Stripe), email service providers (for order confirmations), and as required by law.
5. Cookies
We use cookies to improve your experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.
6. Data Security
We implement industry-standard security measures to protect your data. All data transmission is encrypted using SSL/TLS.
7. Your Rights (GDPR)
Under GDPR, EU residents have the right to: access their data, correct inaccurate data, request deletion, restrict processing, data portability, and object to processing. Contact us to exercise these rights.
8. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Order data is kept for accounting and legal purposes.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children.
10. Contact Us
For privacy questions or to exercise your rights, contact us at privacy@songstore.com.